Privacy Policy

Effective Date: September 3, 2026

Esthetic Dent ("the Clinic," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website and when communicating with our team. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

1. 1.1Full name
2. 1.2Email address
3. 1.3Telephone number
4. 1.4Country of residence
5. 1.5Information submitted through contact forms, appointment requests, or treatment inquiries.
6. 1.6Medical information you voluntarily provide, including photographs, dental X-rays, previous dental records, and treatment history, when necessary to evaluate your case.

We may also automatically collect technical information such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

Your information may be used to:

1. 2.1Respond to inquiries and appointment requests.
2. 2.2Evaluate your dental case and prepare preliminary treatment plans.
3. 2.3Coordinate appointments, travel assistance, accommodations, and transportation when requested.
4. 2.4Provide patient support and customer service.
5. 2.5Improve our website and services.
6. 2.6Send requested information and clinic updates.
7. 2.7Comply with applicable legal and regulatory obligations.

You may unsubscribe from promotional communications at any time.

3. Cookies

Our website may use cookies and similar technologies to improve website performance, analyze visitor traffic, and enhance user experience. You may disable cookies through your browser settings; however, some website features may not function properly.

4. Information Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third-party service providers who assist us in operating our website, scheduling appointments, coordinating patient services, processing communications, or fulfilling legal obligations. These providers are contractually obligated to protect your information.

6. International Patients

Esthetic Dent welcomes patients from around the world. If you are seeking treatment from outside Costa Rica, your information may be used to coordinate your dental treatment, travel planning, accommodation recommendations, transportation arrangements, and follow-up care, when applicable.

7. HIPAA Notice

Although Esthetic Dent operates in Costa Rica and is not generally subject to the United States Health Insurance Portability and Accountability Act (HIPAA), we are committed to maintaining high standards of confidentiality and protecting your personal and health information using industry best practices. Any health information you voluntarily provide will be handled with appropriate care and used solely for purposes related to your dental treatment and patient care.

8. Compliance with Costa Rican Law

Esthetic Dent complies with the principles established under Law No. 8968, Protection of the Person Regarding the Processing of Personal Data, and its applicable regulations in Costa Rica. Personal information is collected, processed, stored, and protected in accordance with applicable Costa Rican privacy legislation.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage users to review the privacy policies of any third-party websites they visit.

10. Your Rights

Subject to applicable law, you may request access to, correction of, updating of, restriction of processing, or deletion of your personal information by contacting us. We may request identity verification before processing your request.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page and become effective immediately upon publication.

12. Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact:

Esthetic Dent
Santa Teresa, Cóbano, Puntarenas, Costa Rica
Email: contacto@estheticdentcr.com
Phone: [Insert Phone Number]